NEW YORK -- Somewhere between their Westin Heavenly Beds and the room's rainfall shower system, Starwood hotel loyalists were struck Monday morning by a new reality: their beloved loyalty program would soon be gobbled up by Marriott's less-generous reward system. "It ruined my breakfast. I realized all the effort put into lifetime status with Starwood has been wasted," says Edward Pizzarello, a partner in a private venture capital firm who spends 130 nights a year on the...
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